SMS marketing, Australia
SMS marketing that sits right next to your email.
Send16 puts text messages and email in the same place. Send an SMS campaign to a segment, or drop a text into an automation after an email that didn't get opened. Opt-outs, quiet hours and consent are handled for you.
Free for 5,000 emails a month. No card needed.
Why Send16
Made for how Australian businesses actually send.
One customer record for email and SMS
Phone numbers, SMS consent and email consent live on the same contact, so you never text someone who only agreed to email.
STOP and HELP handled automatically
Replies like STOP, UNSUBSCRIBE or END turn off SMS for that contact straight away. HELP gets an automatic reply.
Quiet hours
Set the hours you never want texts going out, and scheduled SMS campaigns wait until the window opens.
Your own number, your own rates
SMS sends through your own Twilio account, so you keep your sender number and pay carrier rates directly with no markup from us.
What you get
Everything in one account.
- SMS campaigns to any list or segment
- SMS steps inside email automations
- Merge fields like first name in every text
- Automatic STOP, START and HELP handling
- Quiet hours for scheduled sends
- Delivery status for every message
- Separate SMS and email consent on each contact
Getting started
Up and running in an afternoon.
- 01
Create a free account
Sign up and bring your contacts across, including phone numbers and SMS consent.
- 02
Connect your SMS number
Paste in your Twilio account details and sender number. It takes a couple of minutes.
- 03
Send or automate
Write a text campaign, or add an SMS step to a welcome or abandoned-cart flow.
Live numbers
Every sender on Send16, measured in public.
- of emails delivered, last 30 days
- 98.6%
- emails delivered in 30 days
- 33,059
- spam complaint rate
- 0.01%
- Built in Melbourne
- Billed in Australian dollars
- Spam Act checks on every send
- Founded by Australia's Claude Ambassador
Questions